Wholesale Terms & Conditions

hello@plantsax.com  |  (206) 601-4409  |  Monday - Friday: 8a to 6p HST


MINIMUM ORDER ORDERING
Initial Order: $200.00 USD | Re-Order: $150.00 USD

ORDERING
Orders can be placed by email at hello@plantsax.com or by phone at (206) 601-4409.

PAYMENT
All orders are charged at the time of shipment. Payments can be made by credit card. We accept Visa, Mastercard, or American Express. Payment transactions will be labeled under SAX LLC for your statements.

For more information about this please email us: hello@plantsax.com.

SHIPPING
All wholesale orders are made-to-order and our current turnaround time is 10-14 business days. Orders larger than 40 pieces may take up to 21 business days or more to complete.

Orders are shipped from Honolulu, HI via USPS Priority Mail, unless specified by the buyer, with tracking included.

Shipping will be assessed and added to your invoice based on package weight for all orders. If you would like to place a rush order, please let us know prior to placing your order so that we may accommodate you. A rush fee may apply.

RETURNS
We only accept returns or exchanges on damaged merchandise. Claims must be made within 7 business days of receipt of your shipment. Shipping costs are non-refundable.

Cancellations must be made before your order has been shipped and will incur a 10% restocking fee.

SAMPLES
Samples are available upon request. You may order one (1) of each size at the given wholesale rate + shipping.

QUESTIONS
You may contact us at hello@plantsax.com or (206) 601-4409 for any questions or concerns. Please note that our operating days are Monday through Friday from 8a to 6p HST.